Program

13:30

Welcome coffee

14:00

Setting the stage: A Devoteam welcome

Henrik Madsen, CEO of Devoteam's ServiceNow unit, kicks off the day with an inspiring welcome, outlining the vision for digital transformation and the key themes that will be explored throughout the conference.

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CEO, Devoteam Technology Consulting
14:15

Devoteam: Tech for People

Devoteam's CEO, Sebastien Chevrel, will share Devoteam's vision.

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Group Managing Director
14:25

The Swedish ServiceNow perspective

Martin Lindahl presents a focused look at the Swedish ServiceNow market, highlighting key initiatives and the platform's growing impact.

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Country Manager Sweden ServiceNow
14:40

ServiceNow: From Control to Execution - Operationalizing AI Governance with ServiceNow

In this session, Fredrik Wester will explore how organizations can establish robust enterprise-wide data governance and maintain regulatory compliance using the ServiceNow platform.Managing data scattered across multiple systems is one of the biggest challenges for modern enterprises. Fredrik will highlight the critical importance of maintaining control over multi-source data and demonstrate how to leverage ServiceNow’s workflow capabilities to turn data into automated, impactful business actions.

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Manager, Solution Consultants / Sales in ServiceNow
15:25

Customer case from Scania: From Silos to Service - The Scania CMDB Journey

Process Manager - Configuration Management IT at Scania
15:55

Let's grab coffee and a chat

16:15

Armis: From unknown assets to complete visibility and control

Most organizations are operating with a 20-30% visibility gap in their environment. From unmanaged OT (Operational Technology) and IoT to "shadow" devices brought in by departments, what you don't know can hurt you. In this session, we’ll discuss how to move past manual discovery and fragmented data. We will explore how to build a real-time, unified source of truth that automatically keeps your ServiceNow CMDB accurate, automates device classification, and triggers instant risk mitigation- ensuring your security posture is based on reality, not assumptions

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Senior Solution Architect at Armis from ServiceNow
16:45

Customer case from Telia: Shifting from compliance-driven security to high-fives from your customers

Be inspired by how Telia is taking their customers’ perspective in their approach to effectively manage security risks. Martin Ploug will present how Telia harvests the benefits of a well-structured Entity hierarchy, scalable workflows, and transparent reporting, to deliver truly value-adding security for their customers.

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Group Security Risk Management Lead | Group Security at Telia
17:15

Customer case from City of Gothenburg: The Journey to Client Management as a Service

We are honored to welcome Erik Anderö from the City of Gothenburg, who, alongside our consultant Daniel Billing, will present their successful journey on enabling devices as a service and how to support that in ServiceNow.

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Product owner at COG
17:45

Closure

The formal presentations may be over, but the networking continues! Join us for a relaxed evening of dinner, bubbles, and conversation, where you can solidify connections and reflect on the day's insights.

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Head of Sales, Devoteam
18:00

Bubbles and networking

18:45

Dinner