Speakers
Henrik Madsen CEO, Devoteam Technology Consulting
Setting the stage: A Devoteam welcome
Henrik Madsen, CEO of Devoteam's ServiceNow unit, kicks off the day with an inspiring welcome, outlining the vision for digital transformation and the key themes that will be explored throughout the conference.
Martin LindahlCountry Manager Sweden ServiceNow
With over eight years at Salesforce, I've ascended from Senior Account Executive to my current role as Regional Vice President, where I lead the BtoC sales team in Sweden. At Salesforce, we value innovation, customer success, and a culture of teamwork, all of which I champion as we expand our market presence and deliver transformative sales solutions.
The Swedish ServiceNow perspective
Martin Lindahl presents a focused look at the Swedish ServiceNow market, highlighting key initiatives and the platform's growing impact.
Sebastien ChevrelGroup Managing Director
Group Managing Director of Devoteam
Seasoned executive with international experience in:
- Management
- Business transformation
- Innovation & ecosystems
Globetrotter, passionate innovator.
Devoteam: Tech for People
Devoteam's CEO, Sebastien Chevrel, will share Devoteam's vision.
Martin PlougGroup Security Risk Management Lead | Group Security at Telia
Martin Ploug is a recognized IRM expert with 15+ years of experience and a proven track record of creating value from GRC. After working with IRM for close to a decade in the Financial Services sector, he transitioned to Telco, where he has since worked with managing risks for Critical National Infrastructure across the Nordics and Baltics.
Customer case: Telia
Be inspired by how Telia is taking their customers’ perspective in their approach to effectively manage security risks. Martin Ploug will present how Telia harvests the benefits of a well-structured Entity hierarchy, scalable workflows, and transparent reporting, to deliver truly value-adding security for their customers.
Erik AnderöProduct owner at COG
Product owner Asset working with requirements and bridging communication between the development team and various stakeholders, as well as working with our long-term goals/vision related to the system in collaboration with our SDMs
Customer case: City of Gothenburg
We are honored to welcome Erik Anderö from the City of Gothenburg, who, alongside our consultant Daniel Billing, will present their successful journey on enabling devices as a service and how to support that in ServiceNow.
Fredrik WesterManager, Solution Consultants / Sales in ServiceNow
For more than 20 years I've held various positions in the IT industry to gain experience and exposure on how innovation can help serve companies and consumers be more efficient in their working and private life.
The past years I've spent most of my time working with high profile customers understanding their challenges in a very competitive and dynamic market. How the business is evolving and how the technology innovation can help gaining competitive differentiation in the current landscape, and how to make impact on the business with new capabilities to build on to stay at competitive edge. If you don't develop, others will. This is where I consider my best strengths are, linking business and technology together.
If I look even further back in my career I started off with a strong focus on the detailed aspects of communication to gain the specialist knowledge of networks and IT and the relation between them. Over the course of years I have spent my time bridging theory with practice to keep up to date skills.
Jesper OlssonHead of Sales, Devoteam
Digital transformation is increasingly affecting all of us as individuals and the way business is conducted, regardless of industry segment. Work life has permanently changed. The is no “back to normal”, only the “new normal”. Successfully driving Digital Transformation, Workflow Automation and Enterprise Service Management will set successful and un-successful companies apart. Honestly, choosing a leading-edge technology platform, such as the Now Platform® from ServiceNow, is a given. However, implementation and how you manage the transformation is what makes the big difference. Engage with us - we understand how to take you through the process, apply appropriate methodology, deploy necessary technology and unlock business value.
Hampus HedvallSenior Solution Architect at Armis from ServiceNow
I’m a solution architect with nearly a decade in cybersecurity, specializing in asset intelligence across IT, OT, IoT and Medical. I’ve covered enterprise accounts across the Nordics, currently focusing on Sweden and Finland as part of ServiceNow through Armis Centrix.My approach: make risk visible, translate it into business language, and deliver outcomes that stick. I work closely with CISOs, OT leaders and architecture teams to design pragmatic controls, run data-driven evaluations, and land solutions that fit real-world constraints — legacy assets, uptime requirements, safety, and budgets.What I bring:• Deep domain expertise in unmanaged and hard-to-reach assets• POVs that prove value in weeks, not months• Architecture that integrates with what you already have• The ability to build internal buy-in across technical and business stakeholdersI care about measurable outcomes and leaving organizations more secure than I found them. Whether you’re a CISO navigating OT/IoT risk, or looking to understand what Armis Centrix can do for your environment — let’s connect.
Armis: From unknown assets to complete visibility and control
Most organizations are operating with a 20-30% visibility gap in their environment. From unmanaged OT (Operational Technology) and IoT to "shadow" devices brought in by departments, what you don't know can hurt you. In this session, we’ll discuss how to move past manual discovery and fragmented data. We will explore how to build a real-time, unified source of truth that automatically keeps your ServiceNow CMDB accurate, automates device classification, and triggers instant risk mitigation- ensuring your security posture is based on reality, not assumptions
